Privacy Policy

Introduction

Seedance 2.5 UK is an independent service for creating AI videos from text and other supported inputs. This policy describes how we handle information when you create an account, buy credits, upload references or generate video.

Information we collect

1. Account information — name, email address and information needed to authenticate you.
2. Generation data — prompts, generation settings, reference material, output metadata, credit usage and task status.
3. Usage information — features used, how often they are used and how people interact with the service.
4. Device information — device, operating system and browser type.
5. Cookies — small files used for preferences, authentication and service operation.
6. Payment information — handled by our payment processors. We do not store full card numbers on our servers.

How we use information

• To provide, maintain and improve the service.
• To generate video, handle uploads, manage credit balances and provide downloads.
• To process payments, send receipts or security notices and provide customer support.
• To detect and prevent fraud, abuse and attacks on our systems.

When information is shared

We do not sell personal information. We may share information with infrastructure, storage, email, analytics and payment providers where needed to run the service. We may also disclose information when required by law or when necessary to protect users and the service.

Security and your choices

We use standard safeguards such as encryption in transit, access controls and routine checks. You can contact us to request access to, correction of, export of or deletion of your personal information, subject to applicable requirements.

Changes to this policy

If this policy changes, we will update the date at the top of the page and, where appropriate, notify you in the service.

Contact

Questions about this policy? Email support@seedance25.uk.